Lackawanna is a medium-sized city located in the state of New York. With a population of 19,629 people and six associated neighborhoods, Lackawanna is the 89th largest community in New York.

A relatively large number of people in Lackawanna telecommute to their jobs. Overall, about 7.80% of the workforce works from home. While this may seem like a small number, as a fraction of the total workforce it ranks among the highest in the country. These workers are often telecommuters who work in knowledge-based, white-collar professions. For example, Silicon Valley has large numbers of people who telecommute. Other at-home workers may be self-employed people who operate small businesses out of their homes.

The education level of Lackawanna citizens, measured as those with bachelor's degrees or advanced degrees, is similar to the national average for all American cities and towns. 20.03% of adults 25 and older in Lackawanna have a college degree.

The per capita income in Lackawanna in 2022 was $26,611, which is low income relative to New York, and lower middle income relative to the rest of the US. This equates to an annual income of $106,444 for a family of four. However, Lackawanna contains both very wealthy and poor people as well.

Lackawanna is an extremely ethnically-diverse city. The people who call Lackawanna home describe themselves as belonging to a variety of racial and ethnic groups. The greatest number of Lackawanna residents report their race to be White, followed by Black or African-American. Lackawanna also has a sizeable Hispanic population (people of Hispanic origin can be of any race). People of Hispanic or Latino origin account for 11.67% of the city’s residents. Important ancestries of people in Lackawanna include Polish, Irish, Italian, German, and Other Arab.

The most common language spoken in Lackawanna is English. Other important languages spoken here include Arabic and Spanish.