Pottstown is a medium-sized borough located in the state of Pennsylvania. With a population of 23,377 people and 18 associated neighborhoods, Pottstown is the 35th largest community in Pennsylvania. Much of the housing stock in Pottstown was built prior to World War II, making it one of the older and more historic boroughs in the country.

A relatively large number of people in Pottstown telecommute to their jobs. Overall, about 9.50% of the workforce works from home. While this may seem like a small number, as a fraction of the total workforce it ranks among the highest in the country. These workers are often telecommuters who work in knowledge-based, white-collar professions. For example, Silicon Valley has large numbers of people who telecommute. Other at-home workers may be self-employed people who operate small businesses out of their homes.

The population of Pottstown overall has a level of education that is slightly above the US average for all US cities and towns of 21.84%. Of adults 25 and older in Pottstown, 21.29% have at least a bachelor's degree.

The per capita income in Pottstown in 2022 was $30,207, which is lower middle income relative to Pennsylvania, and middle income relative to the rest of the US. This equates to an annual income of $120,828 for a family of four. However, Pottstown contains both very wealthy and poor people as well.

Pottstown is an extremely ethnically-diverse borough. The people who call Pottstown home describe themselves as belonging to a variety of racial and ethnic groups. The greatest number of Pottstown residents report their race to be White, followed by Black or African-American. Pottstown also has a sizeable Hispanic population (people of Hispanic origin can be of any race). People of Hispanic or Latino origin account for 11.20% of the borough’s residents. Important ancestries of people in Pottstown include German, Italian, Irish, English, and Polish.

The most common language spoken in Pottstown is English. Other important languages spoken here include Spanish and French.